Privacy Policy

Privacy Policy

At Cowboy India, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account or contact us, we may collect certain information, including:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Any information you voluntarily provide while contacting us

We may also automatically collect certain technical information such as your IP address, browser type, device information and website usage data for security and website improvement purposes.

2. How We Use Your Information

The information collected by Cowboy India may be used for the following purposes:

• To process and deliver your orders
• To confirm and communicate order details
• To provide customer support
• To process payments and prevent fraudulent transactions
• To improve our products, services and website experience
• To send important updates regarding your orders
• To send promotional offers or marketing communications where permitted
• To comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. We do not generally store your complete debit card, credit card or banking details on our servers.

Payment information is handled by the respective payment gateway in accordance with its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic and improve our services.

You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

5. Sharing of Information

Cowboy India does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers such as payment gateways, delivery and logistics partners, website service providers and other vendors who help us operate our business and fulfil your orders.

We may also disclose information where required by law, legal proceedings or government authorities.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

Cowboy India is not responsible for the privacy practices or content of such third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children without appropriate consent.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

To make a privacy-related request, you may contact us using the details provided on our website.

10. Marketing Communications

If you have provided your contact details, we may occasionally send you information about new products, offers, promotions or other updates from Cowboy India.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication, where available.

11. Changes to This Privacy Policy

Cowboy India may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated version will be published on this page with the revised date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Cowboy India through the contact details available on our website.

Last Updated: September 2026